Using AI to maximise the value of every call

Hi , Dr Arti here!

Most of us doctors, treatment coordinators, and admin people in clinics have experienced the following:
‍
❌ The hassle of taking notes while a patient is speaking
❌ Transcribing call notes manually and sharing them with others
❌ Spending hours coordinating your meeting decisions with others.

✅ Well, now, with AI, you can instead get a summary that includes action items and highlights the most important topics of the conversation for you. Save time by never having to write follow-up notes again.

Sample Use Case

AI tool: Meeting / Call Assistant

A private medical clinic was seeking ways to improve the quality of their patient consultations, follow-ups, and internal team meetings. They needed a solution that could seamlessly integrate with their existing tools and help them manage the detailed information exchanged during medical discussions.

Why They Chose an AI Meeting/Call Assistant: The clinic chose an AI meeting/call assistant for several reasons:

• Auto-recording and Transcription: Medical professionals could have their patient consultations and team meetings automatically recorded and transcribed, ensuring no critical information was lost and allowing them to focus on the patient or discussion at hand fully^.

• Automatic Summaries: Instead of manually sifting through long recordings, the AI assistant's summary feature helped them quickly understand the main points of each consultation or meeting^.

• Highlights and Keyword Detection: This feature was useful for quickly locating medical terminology or specific patient issues discussed during meetings.

• Repository of Conversations: A searchable archive of all meeting recordings, transcripts, and summaries made it easy for the clinic's staff to retrieve information from past consultations and team meetings, which is essential for continuity of care and internal knowledge sharing.

What They Did: The clinic integrated the AI meeting/call assistant with their scheduling and document management systems, such as Google Calendar and Google Drive, as well as their customer relationship management software, to streamline the workflow and ensure all patient and meeting information was easily accessible and securely stored.

Results: The clinic experienced several benefits:

• Improved Patient Care: Using the AI meeting/call assistant to document and review patient conversations, medical staff could better understand patient needs and treatment histories, improving patient care and outcomes.

• Efficient Follow-Ups: With the ability to share meeting recordings, transcriptions, and summaries, the clinic could provide patients with professional follow-up communications, enhancing the patient experience and satisfaction.

• Enhanced Team Collaboration: The clinic's medical team was able to review meeting insights to improve their communication and collaboration, which was crucial for delivering coordinated patient care.

• Increased Productivity: Doctors and administrative staff saved time on note-taking and information retrieval, allowing them to dedicate more time to patient care and other critical tasks.

Through the implementation of an AI meeting/call assistant, the private medical clinic was able to streamline its information management, improve patient interactions, and enhance team collaboration, ultimately leading to a higher standard of care and operational efficiency.

Suggested Tools

• meetgeek .ai

• otter .ai

• fathom .video

• fireflies .ai

• gong .io

Prompt of the day

✅ Social Proof Prompt

copy & paste ⬇️

"Write a marketing campaign outline using the 'Social Proof' framework to demonstrate the value and effectiveness of our [medical specialization] to [preferred patient persona]. Include [testimonials], [case studies], and [medical experts] as social proof."

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